Shipping policy

Shipping Policy

Thank you for shopping with Purrlour!

Processing Time Orders are processed within 2-5 business days. During peak periods, processing may take ever so slightly longer.

Delivery Times We ship to all EU countries. Estimated delivery times after dispatch:

Germany:

  • Standard (3-5 business days): €3.99 — free on orders over €30 and up
  • Express (1-2 business days): €9.99

European Union:

  • Standard (7-14 business days): €9.99 — free on orders over €55 and up
  • Express (3-5 business days): €15.99

International:

  • Standard (10-21 business days): €15.99 — free on orders over €80 and up

Delivery times are estimates and may vary depending on destination country, customs processing, and carrier delays. Orders are processed within 2-5 business days before dispatch.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Questions? If you have any questions about your order, please contact us at [your email address] or visit our contact page here [https://lumivo-7158.myshopify.com/pages/contact].